Position Profile/Job Description

POSITION: Case Manager

DATE: October 1, 2026

DEPARTMENT: Housing

STATUS: Full-Time, Exempt

REPORTS TO: Social Work Sr. Manager

Email cover letter and resume to: HR@mhihouston.org

Organization Overview: Magnificat Houses, Inc. is a nonprofit organization dedicated to providing a nurturing environment for those in need. Our mission is to offer compassionate support and resources to individuals facing homelessness, mental illness, and addiction, helping them rebuild their lives and achieve self-sufficiency.

Position Summary: The Case Manager is responsible for providing various supportive services to chronically homeless and disabled adults, matched to the project to promote long-term stability, self-sufficiency, and eventual movement into mainstream housing. This position reports to the Social Work Sr. Manager and is a key contributor to the overall success of the housing team.

DUTIES AND RESPONSIBILITIES:

1. Assist participants to maintain long-term housing and in understanding their fair housing rights.
2. Assist participants in understanding the landlord/tenant relationship and becoming good leaseholders.
3. Maintain current information about consumers’ benefits (basic income and medical information) to ensure the subsidy amount is accurate regarding income.
4. Develop and maintain a good working relationship with the on-site property manager.
5. Assume responsibility for data management and reporting; enter complete and accurate data into HMIS.
6. Maintain complete and accurate participant files with current case notes and financial documentation.
7. Exhibit and maintain current knowledge of community resources; make referrals to the appropriate community partners.
8. Provide services through in-person and phone consultations, conduct home visits at least once a month.
9. Obtain start-up items for new tenants.
10. Develop individualized service plans (ISP) with each program participant on personal aspirations/ goals.
11. Facilitate community partner referrals and conduct follow-up services for referral outcomes.
12. Maintain accurate and timely client hard copy and digital file information.
13. Other duties as assigned.

Qualifications:

• Bachelor’s degree in psychology, sociology, or a related field.
• Minimum of 1-2 years of relevant experience.
• Preferred – knowledge of the chronically homeless population, best practices, and familiarity with HMIS.
• Excellent listening and communication skills.
• Effective communication skills, both verbally and in writing.
• Ability to work evenings and weekends, as needed.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Passion for the mission and values of Magnificat Houses, Inc.

Benefits:

• Competitive salary commensurate with experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.

PHYSICAL REQUIREMENTS:

1. Ability to sit, stand, bend and stoop for (long) periods of time.
2. Ability to exert up to fifty pounds of force occasionally/ frequently.
3. Ability to respond to emergency/crisis situations.
4. Exposure to noise.

 

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Email cover letter and resume to: HR@mhihouston.org