Careers

 

Position Profile/Job Description

POSITION: Resource Navigator

DATE: October 1, 2026

DEPARTMENT: Housing

STATUS: Full-Time, Non-Exempt

REPORTS TO: Housing Program Manager

Email cover letter and resume to: HR@mhihouston.org

Organization Overview: Magnificat Houses, Inc. is a nonprofit organization dedicated to providing a nurturing environment for those in need. Our mission is to offer compassionate support and resources to individuals facing homelessness, mental illness, and addiction, helping them rebuild their lives and achieve self-sufficiency.

Position Summary: MHI Resource Navigator supports guests from MHI who are experiencing housing instability and diverse resources critical to maintaining stable housing and well-being. The navigator will provide wraparound services. The navigator will collaborate with staff, community partners and volunteers and ensure guests are guided to the appropriate resource for success. The position reports directly to the Housing Program Manager. They are responsible for assisting the Housing Program manager and Program Coordinator in the day-to-day operations of the admissions office and the Guest Advancement center.

DUTIES AND RESPONSIBILITIES:

  1. Participate in weekly staffing meetings with housing team.
  2. The daily function of the Guest Advancement Center.
  3. Embraces the fair housing laws, facilitates and ensures compliance with applicable laws, regulations, guidelines, and best practices.
  4. Maintain records, collecting and completing all required documentation.
  5. Ongoing grant reporting assistance-when needed.
  6. Ensure the HMIS database is maintained and updated in a timely manner.
  7. Oversee the resources of print material in the Guest Advancement and Moran Center
  8. Ability to perform a variety of administrative office tasks for the department.
  9. Assist with special projects as needed.
  10. Always represents MHI in a professional manner.
  11. Provide excellent customer service.
  12. Performs other related duties as assigned.

QUALIFICATION, EDUCATION AND EXPERIENCE:

  1. Must possess a minimum of 3+ years of professional administration skills.
  2. Required to maintain a valid Texas Driver’s License or State Identification card.
  3. Demonstrates a customer service orientation with commitment to fostering a collaborative and positive workplace culture.
  4. Capable of thriving in adaptable and evolving work settings while demonstrating proactive problem-solving abilities.
  5. Proficient in managing responsibilities within high-volume, time-sensitive operational environment.
  6. Possesses strong verbal communication skills.
  7. Must demonstrate genuine commitment to serving underserved populations within the local community.

PHYSICAL REQUIREMENTS:

  1. Capable of maintaining seated, standing, bending, and stooping positions for extended durations in indoor work settings.
  2. Capable of regularly lifting and handling office supply materials weighing up to twenty-five pounds when receiving or storing office supplies on a regular basis.
  3. Capable of responding effectively to emergency situations and crisis management scenarios.

 

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Email cover letter and resume to: HR@mhihouston.org